Negotiating with a Customer

12/08/2026

Event Start Date: 29 January 2027 at 9:00am
Event Closing Date: 29 January 2027 at 4:30pm
Venue: Employers Hub, 42 Gorrie Street, Suva

Registration Start Date: 12 August 2026 at 12:00am
Registration Closing Date: 28 January 2027 at 12:00am

Member Price: $250 VIP
Non-Member Price: $350 VIP

Negotiating with a Customer

Build better agreements. Stronger relationship. Lasting results

Successful negotiation is one of the most valuable business skills in today’s competitive marketplace. This practical programme equips participants with the knowledge, skills, and confidence to negotiate effectively with customers, manage challenging situations professionally, and achieve mutually beneficial outcomes while building long-term business relationships.

What will you Gain

  • Understand the principles of effective customer negotiation.
  • Prepare strategically for negotiations.
  • Build trust and rapport with customers.
  • Communicate persuasively and confidently.
  • Handle customer objections and difficult conversations.
  • Negotiate pricing and value without unnecessary concessions.
  • Reach agreements that satisfy both parties.
  • Strengthen long-term customer relationships

Training Details:
Date: 29th January 2027
Time: 9.00am – 4:30pm